F.A.Q.

Questions and Answers section to read before asking for Support:

  • All our Images are in JPG format. We might offer them in Vector format later though, if the demand is there.
  • All our pictures are none refundables, so be sure you really need them before buying. We will only refund the ones that have problems related to our website processes.
  • Most of our Artsy images have about 2.5 to 3 Mpixels and have a fix price of 3$. Please Don’t ask for different sizes, we want to keep it simple.
  • There’s a bug with the lightboxes when using Internet Explorer in Windows 7. Don’t send us any message about it, we’re already aware of it.
  • If you find discrepancies between image you bought and the one you received, send us an email. We’ll fix it as soon as possible.
  • Some images may have copyright names or logos in them, we are not responsible for the use you’re making of them. You may have to use some as Editorial only, you decide which use fit the images you buy.
  • Some pictures have people in them, we do not have model releases for most of them. If you want to know which ones are safe, send us an email. Same thing applies for the buildings.
  • Also Consult our Legal Agreements Section.